Refund Policy

Effective Date: 26-oct-2023

Thank you for shopping at NVR Fashion, your trusted destination for exquisite jewelry. We value your satisfaction and aim to provide you with the finest products. If, for any reason, you are not completely satisfied with your purchase, we are here to help you with our Return and Refund Policy.

  1. Returns

1.1 Eligibility

  • We accept returns within 7 days of the purchase date.
  • To be eligible for a return, your item must be unused and in the same condition as you received it.
  • It must also be in the original packaging.
  • Custom-made and personalized items are not eligible for returns, except in the case of manufacturing defects.

1.2 Return Process

  • To initiate a return, please contact our customer support team at

    nvrfashion2021@gmail.com to obtain a Return Merchandise Authorization (RMA) number. We shall arrange the return pickup from your doorstep. 

  • Once you have an RMA number, please securely package the item to be returned, including all original packaging and documentation.
  • Clearly mark the RMA number on the outside of the package.
  • Ship the item to our return address, which will be provided when you request an RMA.

1.3 Refunds

  • Upon receiving the returned item, we will inspect it to ensure it meets the return criteria.
  • If the item is approved for a refund, we will process the refund to the original payment method within 5-10 business days.
  • A reverse shipment fee of Rs 29 will be deducted at the time of refund per order.
  1. Exchanges

2.1 Eligibility

  • We do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.
  1. Defective or Damaged Items

3.1 Defective Items

  • If you receive a defective item, please contact us immediately. We will provide instructions for returning the item and will cover all return shipping costs.
  • Once we receive the defective item, we will send a replacement or issue a refund, based on your preference.

3.2 Damaged Items

  • If your item arrives damaged during shipping, please contact us within 7 days of receiving it.
  • We may request photos or other documentation to assess the damage.
  • We will either send a replacement or issue a refund, based on your preference.
  1. Contact Us

If you have any questions or concerns regarding our Return and Refund Policy, please contact us at nvrfashion2021@gmail.com.

Please note that this Return and Refund Policy is subject to change. We recommend reviewing our policy periodically to stay informed about any updates. Your continued use of our services after changes have been made constitutes acceptance of those changes.

Thank you for choosing NVR Fashion for your jewelry needs. We appreciate your trust and loyalty.